Our enforcement role
The National Consumer Agency (NCA) is responsible for the enforcement of a wide range of consumer legislation and its activities incorporate all enforcement aspects of the work previously carried out by the Office of the Director of Consumer Affairs (ODCA).
The legislation underpinning the NCA, the Consumer Protection Act 2007, marks the biggest reform of consumer legislation in 30 years and equips Ireland with some of the strongest and most modern consumer protection law in the world.
This act gives the NCA additional and powerful enforcement tools, including prohibition notices, undertakings from traders, compliance notices, on the spot fines for offences relating to price display, and the ability to "name and shame" with the publication of non-compliant Trader names.
The Act also gives effect, in Irish law, to the EU Unfair Commercial Practices Directive, which provides the NCA with the basis for tackling a range of unfair and misleading commercial practices.
Enforcement of consumer legislation will continue to be a key priority of the NCA.
Learn more
Visit ConsumerConnect.ie for updates on the NCA's enforcement role and the latest Consumer Protection List recording the enforcement actions taken by the NCA under the Consumer Protection Act.